John C. Maxwell is an internationally recognized leadership expert, speaker, and author who has sold over 13 million books. His organizations have trained more than 2 million leaders worldwide.
“A leader is one who knows the way, goes the way and shows the way”
The following article is by Dr John C. Maxwell.
Leading Up and Leading Across: Challenges of a 360° Leader
By Dr. John C. Maxwell
The Principles 360° Leaders Practice to Lead Up
Leading up is the 360° leader’s greatest challenge. We’re accustomed to influence flowing from the top down, and, for that reason, leading up feels like running uphill. True enough, leading up requires extra effort. To exert influence upon those in authority above us calls for boldness, respect, and sacrifice. In the long run, the extra effort will distinguish you from the rest of the pack. Jack Welch calls this “getting out of the pile.” The following suggestions are ways to successfully catch the attention of those at the top.
Lighten Your Leader’s Load
To lead up, increase your value by helping to lift your leader’s load. Try to anticipate what your leader needs and wants. Occasionally, you may even approach your leader and ask, “What can I do for you today?” Always remember: when the boss succeeds, the organization succeeds. Ultimately, you can’t succeed if your boss fails.
Being a load lifter has its benefits. It demonstrates your dedication to the team, and displays gratitude for your position on the team. In easing your leader’s burden, you’ll be noticed and valued. At the same time, you’ll be playing a substantial role in helping the organization move forward.
How to Lift Your Leader’s Load
Be sure to do your own job well before you concentrate on lifting your leader’s load. If you drop your personal responsibilities, you’ll drag your leader down rather than propping them up.
When you find a problem, provide a solution. If you only identify what is broken, you look no different than a complainer. Show initiative by repairing the problems you encounter.
Tell your leaders what they need to hear, not what they want to hear. In the words of President Dwight Eisenhower: “A bold heart is half the battle.” Have the courage to speak your mind and confront difficult truths.
Go the second mile. Be willing to arrive early, stay late, and do more than your share of work.
Stand up for your leader whenever you can. Don’t become party to backbiting or criticism. Speak highly of your leaders and diffuse the negativity others may show toward them.
Stand in for your leader whenever you can.
In the words of Colin Powell: “When we are debating an issue, loyalty means giving me your honest opinion, whether you think I’ll like it or not. Disagreement, at this stage, stimulates me. But once a decision has been made, the debate ends. From that point on, loyalty means executing the decision as if it were your own.” There will be instances when you do not see eye to eye with your leader’s decision. Respecting their authority by supporting them, even when you disagree, will give them the confidence to trust you.
The Principles 360° Leaders Practice to Lead Across
Leading your peers is no simple task. It’s easy for an effective leader to lead followers, but leading across can be difficult—especially for highly productive people who might create feelings of jealousy or resentment among their peers. Effective 360° leaders give their colleagues reasons to respect and follow them. Because they lead across successfully, they are able to assist the people beside them, profit the organization, and advance themselves.
Understand, Practice and Complete the Leadership Loop.
Leading peers is not a one-time event. It’s an ongoing process. When leading across, the temptation is to try to take the lead too quickly. Taking shortcuts or cheating the process will erode your respect from others rather than gaining influence with them.
The Leadership Loop
Caring – Take an interest in people. People always move toward anyone who increases them and away from anyone who decreases them.
Learning – Get to know people Invest the time to understand the values that motivate your fellow leaders.
Appreciating – Respect people Find and encourage the strengths unique to each of your colleagues. Assume they have your best interests in mind, and be open to their ideas and concerns.
Contributing – Add value to people Few activities add to a leader’s credibility like the dedication to add value to the people around them – especially when the leader is neither obligated to add value nor receiving direct benefit from doing it. Adding value to peers lets them know that you are on their side and are cheering for them to win.
Verbalizing – Affirm people To affirm signifies to make firm. An affirmation is a statement of truth you make firm by repetition. Affirmations enable others to believe in their dreams. For people to reach their potential, their dreams must become more real than their doubts.
Leading – Influence people Understand, enlarge, and empower those who are leading beside you.
Succeeding – Win with People When you succeed with people, you gain opportunities to influence even more people. The leadership loop completes a cycle and begins anew. As additional people enter your life, you must again choose to take an interest in them, get to know them, etc.
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