Mistake No.7

Not telling potential customers what they want to know

Since we were talking about business cards in the last example, let me continue on the same subject, since virtually all businesses have a business card. At least 50% of all business cards that I am handed miss out the vital information that’s important to me, the person receiving the card. Take a look at the business cards that you’ve received and you’ll see what I mean.

They have a persons basic details on, a pretty logo and in most cases that’s about it. Oh dear, that will be costing that company money in lost business, lost opportunity and ultimately lost profits.

So what is the vital information? The answer is, what can you do for them? So your business card needs to clearly state on it what the receiver will get if they contact and work with your company. If you think about it, isn’t this really the only thing that they are interested in?

As well as telling someone what they will get from being a customer of yours, the second thought is to remember that you want someone who has your business card to remember you. Now we all remember names to a degree, if however you really want a potential customer to remember you, put your photograph on your business card. Do you remember faces more than names? I know I do.

Finally, make sure that you use the back of the business card too. This is a place where you could add a powerful marketing message. How many do you see that are left blank?
- Keith Banfield